How to Buy on Deerab
Simple steps to place your order quickly and securely.
Quick Start
Browse
New & Top Deals
New & Top Deals
Add to Cart
Pick quantity
Pick quantity
Checkout
Secure payment
Secure payment
Step-by-Step
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Find a product
Browse categories, check Top Deals or New Arrivals. Use search to quickly locate items. -
Open the product page
Review photos, description, size/weight, availability, and delivery options. -
Choose quantity
Select the quantity you need, then click Add to Cart. -
View cart
Open your cart to confirm items, quantities, and totals. Apply any coupon code if you have one. -
Checkout
Enter shipping address and contact details. Choose your shipping or local pick-up option (when available). -
Payment
Pay securely by credit/debit card (processed by our payment partner). You’ll see the final amount before confirming. -
Order confirmation
You’ll receive an order confirmation email. We’ll notify you again when your order ships (with tracking if available).
Shipping & Pick-Up
Shipping
- We ship across Canada. Rates are shown at checkout based on weight and destination.
- Estimated delivery timeframes are displayed during checkout.
Local Pick-Up (when offered)
- Select Local Pick-Up at checkout if available in your area.
- You’ll receive pick-up instructions by email once your order is ready.
Returns
Need to return? See our Return & Refund Policy for eligibility and steps.
Payments & Security
- Secure online payments via trusted processors (PCI-aware).
- Your card is charged only after you confirm your order at checkout.
- We never store full card details on our servers.
Tips for a Smooth Purchase
- Create an account to save addresses and view order history.
- Double-check sizes/weights on product pages to estimate shipping cost.
- For urgent items, choose the fastest shipping option available.
- If you need help, contact [email protected].
Order Tracking
Once shipped, we’ll email tracking (when available). You can also log into your account and check My Orders for the latest status.
FAQs
Can I change my address after ordering?
If your order hasn’t shipped yet, email us ASAP at [email protected] with your order number and the correct address.
Do you offer cash on delivery?
At this time, we accept secure online card payments. Local pick-up is available when offered in your area.
When will I receive my order?
Estimated delivery timeframes and shipping options are shown during checkout and in your order confirmation email.


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