How to Buy on Deerab

Simple steps to place your order quickly and securely.

Quick Start

Browse
New & Top Deals
Add to Cart
Pick quantity
Checkout
Secure payment

Step-by-Step

  1. Find a product
    Browse categories, check Top Deals or New Arrivals. Use search to quickly locate items.
  2. Open the product page
    Review photos, description, size/weight, availability, and delivery options.
  3. Choose quantity
    Select the quantity you need, then click Add to Cart.
  4. View cart
    Open your cart to confirm items, quantities, and totals. Apply any coupon code if you have one.
  5. Checkout
    Enter shipping address and contact details. Choose your shipping or local pick-up option (when available).
  6. Payment
    Pay securely by credit/debit card (processed by our payment partner). You’ll see the final amount before confirming.
  7. Order confirmation
    You’ll receive an order confirmation email. We’ll notify you again when your order ships (with tracking if available).

Shipping & Pick-Up

Shipping

  • We ship across Canada. Rates are shown at checkout based on weight and destination.
  • Estimated delivery timeframes are displayed during checkout.

Local Pick-Up (when offered)

  • Select Local Pick-Up at checkout if available in your area.
  • You’ll receive pick-up instructions by email once your order is ready.

Returns

Need to return? See our Return & Refund Policy for eligibility and steps.

Payments & Security

  • Secure online payments via trusted processors (PCI-aware).
  • Your card is charged only after you confirm your order at checkout.
  • We never store full card details on our servers.

Tips for a Smooth Purchase

  • Create an account to save addresses and view order history.
  • Double-check sizes/weights on product pages to estimate shipping cost.
  • For urgent items, choose the fastest shipping option available.
  • If you need help, contact [email protected].

Order Tracking

Once shipped, we’ll email tracking (when available). You can also log into your account and check My Orders for the latest status.

FAQs

Can I change my address after ordering?

If your order hasn’t shipped yet, email us ASAP at [email protected] with your order number and the correct address.

Do you offer cash on delivery?

At this time, we accept secure online card payments. Local pick-up is available when offered in your area.

When will I receive my order?

Estimated delivery timeframes and shipping options are shown during checkout and in your order confirmation email.

Ready to shop?

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